Helping SMBs and Startups grow profits by optimizing the entire sales to cash process.
Growth Heroes offers free DIY tools, paid quickstarts and custom consulting in Sales, Marketing, Customer Support, Service, and Finance.
Increase Sales per Rep with higher conversion rates
The right CRM implementation focuses on adding insights and automation to the sales process. Enabling sales reps to send the right message at the right time, understand their prospects better and see who is engaging with the brand helps them embrace vs. reject the new tool. Whether you are a growing business in need of Salesforce.com or a startup that just needs basic pipeline tracking in Gmail, we’ve got you covered.
- Better forecasting
- Increased revenue per rep
- Standardized sales process
- Streak for Gmail
- Jean 64%
- Bruce 76%
- Diana 90%
Target, Segment and Automate Marketing with ease
While Drucker never actually said “If it can’t be measured, it can’t be managed,” Marketing tends to suffer from a lack of good data. Good data is information about prospects that enables you to deliver the right messaging to the right personas at the right point in their customer journey. Growth Heroes has a Sales & Marketing Quickstart to help you define all these things from scratch, or we can help you leverage Marketing Automation tools like Pardot and build out drip campaigns.
- Version A Conversion 35%
- Version B Conversion 65%
Keep customers happy and reduce response times
Whether you have committed Service Level Agreements or standard customer support, it’s critical to catch every customer request. Support is also “Retention Central” and we all know it’s easier to keep a client happy than get a new one (usually!). Larger teams will benefit from tools like Salesforce.com Service Cloud, knowledge bases, and customer portals. Startups and SaaS companies might prefer something like Intercom.io or Zendesk’s starter plan. We’ve helped teams reduce response times from days to hours with a guaranteed same day response.
Boost your Services Engine with scheduling, monitoring and going paperless
Field technicians and office workers need to hit billable targets every day to boost profitability. Office Workers might just need a simple Project Management and invoicing solution like Teamwork.com or TaskRay, but larger companies and field workers benefit greatly from Salesforce.com Service Cloud and solutions that enable scheduling, forecasting, talent/work matching, travel tracking, parts usage, and asset tracking all rolled up in one. See your Work In Progress on a single dashboard along with per-division and per-worker efficiency and billing. Let us show you what you can gain when you replace paper with iPads tied directly into your ERP.
Back office bliss with automated sales tax and two-way CRM syncing
Closing the loop between Accounting and Sales has a profound effect on companies. Sales reps can see up to date purchase history, payment statuses and commission reports inside Salesforce.com. They can generate accurate invoices complete with sales tax information that auto-remit state payments and sync into your accounting platform. Everything from Quickbooks Online to Netsuite can be integrated with Salesforce.com or you can run all your accounting inside the CRM with FinacialForce or Sage Live.