DEDICATED TO EXCELLENCE

Meet the Team

With employees in Indianapolis, Seattle, Portland, St. Louis, and Boston, our team is ready to take on your next project, no matter where you might be located.

While we utilize additional Salesforce, web, and mobile developers to assist in delivering our projects on time, our core team consists of:

  • Executive Advisors
  • Salesforce Consultants
  • Developers
  • Administrators

Jim

CEO &
Business Architect

2x Salesforce Certified

carissa

Salesforce Admin &
Business Manager

1x Salesforce Certified

Alan

Salesforce Consultant

4x Salesforce Certified
PMI-CAPM

Steven

Salesforce Consultant

2x Salesforce Certified

Deanna

Digital Marketing Consultant

1x Google Ads Certified
1x Pardot Certified

James

Lead Salesforce Developer

3x Salesforce Certified

Maurice

Salesforce Developer

1x Salesforce Certified

Jeff

Salesforce MVP &
Technical Architect

10x Salesforce Certified

Julio

Lead Mobile App Developer

React Native Developer

Jim Bartek

Founder & CEO, Business Process Expert

Jim is a business process expert and sales and marketing technologist focused on increasing profitability through the automation and integration of marketing, sales, customer service, and accounting.

Jim has over 15 years of experience in business process management and customer experience technology. He has been administering business software, including Salesforce.com, and consulting with companies on business process improvement, sales, and marketing since 2003.

Prior to starting Growth Heroes, Jim was a business advisor to tech companies at the Purdue Research Park. There he spent time helping companies launch their sales and marketing operations, including the proper use of CRM, email marketing, and lead tracking. Before that he led Seyet, a life sciences simulation company, as a co-founder and Director of Marketing and Sales. At Seyet, Jim consulted with clients including Johnson & Johnson, Dow AgroSciences, DePuy Orthopaedics, and other life sciences companies.

Jim is a board member of the Venture Club and previously was involved in running the Hoosier Healthcare Innovation Challenge, The Indiana Biomedical Entrepreneurship Network, and Startup Weekend.

WHAT WE LIVE

Our Culture

At Growth Heroes, we live out our core values in every aspect of our work and client interactions. We’ve built our relationships around these values, and our clients, partners, and team members have grown to expect this from us over the years.

MASTERY

  • Take ownership of issues, develop solutions, and master your tools
  • Prioritize your responsibilities and complete them with excellence
  • Hunger for ongoing learning in your areas of responsibility
  • Be curious in all projects and in interactions with customers and colleagues

TRANSPARENCY

  • Respectful candor is more important than respectful niceness
  • Proactive communication regarding project updates, deadline revisions, etc.
  • Ability to communicate effectively with all personality styles
  • Maintain accurate documentation of work and time

INTEGRITY

  • Always treat the client’s business as if it were your own
  • Provide honest feedback and genuine recommendations
  • Being fair and doing what is right for the client and for us

GRATIFYING WORK

  • Help businesses grow and create jobs
  • Engage in meaningful projects with clients that we enjoy collaborating with
  • Flexible remote work environment

COME GROW WITH US

Careers

Growth Heroes is a digital consultancy that employs the best people, wherever they live. Our distributed team of US experts are some of the brightest in their fields, committed to continuous learning and passionate about what they do.

As we’ve helped our clients grow, we’ve also grown ourselves, and now need to grow our team so we can continue to provide the experience our clients have come to expect. In addition to competitive compensation, we also have a pretty great list of benefits. Check those out, along with our open positions, below.

Medical, dental, and vision insurance

Life insurance

401 (k) with match

Generous PTO

100% remote work

Paid professional training, certification, & conferences like TrailheaDX

Open Positions

Salesforce Consultant

Reports to: CEO

Start Date: August 2020

Hours & Pay: Full-Time salaried, negotiable based on experience

Location: Indianapolis, IN area or U.S. Remote

About Growth Heroes

Growth Heroes is a boutique Salesforce.com consulting firm with the mission of partnering with companies to optimize business processes and integrate systems through digital transformation – all with the goal of helping them scale and grow earnings. We focus heavily on end-to-end integrations including marketing, service, and finance automation for scale-ups and growing companies.

Company Fit

Growth Heroes is looking to fill this role with a person who aligns with our company values:

Value #1: Mastery

  • Take ownership of issues, develop solutions, and “master” your tools
  • Prioritize your responsibilities and complete them with excellence
  • Hunger for ongoing learning in your areas of responsibility
  • Be curious in all projects and in interactions with customers and colleagues

Value #2: Transparency

  • Respectful candor is more important than respectful niceness
  • Proactive communication regarding project updates, deadline revisions, etc.
  • Ability to communicate effectively with all personality styles
  • Maintain accurate documentation of work and time

Value #3: Integrity

  • Always treat the client’s business as if it were your own
  • Provide honest feedback and genuine recommendations
  • Being fair and doing what is right for the client and for us

Value #4: Gratifying Work

  • Help small and medium businesses grow and create jobs
  • Engage in meaningful projects with clients that we enjoy collaborating with
  • Flexible remote work environment

 

Position Summary

The Salesforce Consultant is a key, client-facing role who identifies pain points and solutions in their business processes.  This individual will be given the opportunity to help customers meet their digital business needs through streamlined automation using salesforce.com solutions.   This position combines Business Analyst, Project Manager, and Advanced Salesforce Administrator into one role.

Key Responsibilities: 

  • Guiding clients to appropriate solutions as a trusted advisor
  • Leads requirements development sessions to understand the client’s current state and desired future state
  • Manage delivery and deployment of Salesforce customizations with agile methodologies and delegation to team members
  • Design and solve technical challenges with declarative solutions when indicated
  • Estimate time required to complete assigned tasks and clearly document requirements in order to be transferable to another team member

Outcomes/Measures of Success over the next 12 months

  • Establish and meet clients’ budget and timeline goals
  • Maintain and increase high customer satisfaction score (CSAT)
  • Create solutions to complex business problems that are scalable and easily transferable to the client
  • Maintain open communication with internal teams and keep projects up to date
  • Adhere to a 2-week sprint pattern and organize / tag work properly

Competencies Desired

The following are core competencies sought to perform these responsibilities:

  • Previous consulting experience managing multiple projects is mandatory
  • Management of a remote Salesforce.com Admin team, Scrum / Agile Certification preferred
  • Experience integrating Salesforce.com with other platforms
  • Understand enterprise database design and create OMD diagrams to detail proposed solutions

Education Requirements

  • 5+ years Salesforce configuration experience
  • Salesforce certifications: Required: Admin, Preferred: Advanced Admin, Sales/Service Consultant, Pardot, and Platform App Builder.
  • Experience with ETL’s such as Talend or Jitterbit
  • Confident building solutions with Flow, Process Builder, Workflow, and DLRS

Fill out the form below to Apply.