DEDICATED TO EXCELLENCE
Meet the Team
With employees in Indianapolis, Seattle, Portland, St. Louis, and Boston, our team is ready to take on your next project, no matter where you might be located.
While we utilize additional Salesforce, web, and mobile developers to assist in delivering our projects on time, our core team consists of:
- Executive Advisors
- Salesforce Consultants
- Developers
- Administrators
Jim
CEO & Business Architect
2x Salesforce Certified
carissa
Salesforce Admin & Business Manager
1x Salesforce Certified
Alan
Salesforce Consultant
4x Salesforce Certified PMI-CAPM
Steven
Salesforce Consultant
2x Salesforce Certified
MBA
Ryan
Salesforce Consultant
3x Salesforce Certified
Deanna
Digital Marketing Consultant
1x Google Ads Certified
1x Pardot Certified
Maurice
Salesforce Developer
1x Salesforce Certified
Julio
Lead Mobile App Developer
React Native Developer
Jim Bartek
Founder & CEO, Business Process Expert
Jim is a business process expert and sales and marketing technologist focused on increasing profitability through the automation and integration of marketing, sales, customer service, and accounting.
Jim has over 15 years of experience in business process management and customer experience technology. He has been administering business software, including Salesforce.com, and consulting with companies on business process improvement, sales, and marketing since 2003.
Prior to starting Growth Heroes, Jim was a business advisor to tech companies at the Purdue Research Park. There he spent time helping companies launch their sales and marketing operations, including the proper use of CRM, email marketing, and lead tracking. Before that he led Seyet, a life sciences simulation company, as a co-founder and Director of Marketing and Sales. At Seyet, Jim consulted with clients including Johnson & Johnson, Dow AgroSciences, DePuy Orthopaedics, and other life sciences companies.
Jim is a board member of the Venture Club and previously was involved in running the Hoosier Healthcare Innovation Challenge, The Indiana Biomedical Entrepreneurship Network, and Startup Weekend.
At Growth Heroes, we live out our core values in every aspect of our work and client interactions. We’ve built our relationships around these values, and our clients, partners, and team members have grown to expect this from us over the years.
MASTERY
- Take ownership of issues, develop solutions, and master your tools
- Prioritize your responsibilities and complete them with excellence
- Hunger for ongoing learning in your areas of responsibility
- Be curious in all projects and in interactions with customers and colleagues
TRANSPARENCY
- Respectful candor is more important than respectful niceness
- Proactive communication regarding project updates, deadline revisions, etc.
- Ability to communicate effectively with all personality styles
- Maintain accurate documentation of work and time
INTEGRITY
- Always treat the client’s business as if it were your own
- Provide honest feedback and genuine recommendations
- Being fair and doing what is right for the client and for us
GRATIFYING WORK
- Help businesses grow and create jobs
- Engage in meaningful projects with clients that we enjoy collaborating with
- Flexible remote work environment
COME GROW WITH US
Careers
Growth Heroes is a digital consultancy that employs the best people, wherever they live. Our distributed team of US experts are some of the brightest in their fields, committed to continuous learning and passionate about what they do.
As we’ve helped our clients grow, we’ve also grown ourselves, and now need to grow our team so we can continue to provide the experience our clients have come to expect. In addition to competitive compensation, we also have a pretty great list of benefits. Check those out, along with our open positions, below.
Medical, dental, and vision insurance
Life insurance
401 (k) with match
Generous PTO
100% remote work
Paid professional training, certification, & conferences like TrailheaDX
Open Positions
Salesforce Consultant
Reports to: CEO
Start Date: August 2020
Hours & Pay: Full-Time salaried, negotiable based on experience
Location: Indianapolis, IN area or U.S. Remote
About Growth Heroes
Growth Heroes is a boutique Salesforce.com consulting firm with the mission of partnering with companies to optimize business processes and integrate systems through digital transformation – all with the goal of helping them scale and grow earnings. We focus heavily on end-to-end integrations including marketing, service, and finance automation for scale-ups and growing companies.
Company Fit
Growth Heroes is looking to fill this role with a person who aligns with our company values:
Value #1: Mastery
- Take ownership of issues, develop solutions, and “master” your tools
- Prioritize your responsibilities and complete them with excellence
- Hunger for ongoing learning in your areas of responsibility
- Be curious in all projects and in interactions with customers and colleagues
Value #2: Transparency
- Respectful candor is more important than respectful niceness
- Proactive communication regarding project updates, deadline revisions, etc.
- Ability to communicate effectively with all personality styles
- Maintain accurate documentation of work and time
Value #3: Integrity
- Always treat the client’s business as if it were your own
- Provide honest feedback and genuine recommendations
- Being fair and doing what is right for the client and for us
Value #4: Gratifying Work
- Help small and medium businesses grow and create jobs
- Engage in meaningful projects with clients that we enjoy collaborating with
- Flexible remote work environment
Position Summary
The Salesforce Consultant is a key, client-facing role who identifies pain points and solutions in their business processes. This individual will be given the opportunity to help customers meet their digital business needs through streamlined automation using salesforce.com solutions. This position combines Business Analyst, Project Manager, and Advanced Salesforce Administrator into one role.
Key Responsibilities:
- Guiding clients to appropriate solutions as a trusted advisor
- Leads requirements development sessions to understand the client’s current state and desired future state
- Manage delivery and deployment of Salesforce customizations with agile methodologies and delegation to team members
- Design and solve technical challenges with declarative solutions when indicated
- Estimate time required to complete assigned tasks and clearly document requirements in order to be transferable to another team member
Outcomes/Measures of Success over the next 12 months
- Establish and meet clients’ budget and timeline goals
- Maintain and increase high customer satisfaction score (CSAT)
- Create solutions to complex business problems that are scalable and easily transferable to the client
- Maintain open communication with internal teams and keep projects up to date
- Adhere to a 2-week sprint pattern and organize / tag work properly
Competencies Desired
The following are core competencies sought to perform these responsibilities:
- Previous consulting experience managing multiple projects is mandatory
- Management of a remote Salesforce.com Admin team, Scrum / Agile Certification preferred
- Experience integrating Salesforce.com with other platforms
- Understand enterprise database design and create OMD diagrams to detail proposed solutions
Education Requirements
- 5+ years Salesforce configuration experience
- Salesforce certifications: Required: Admin, Preferred: Advanced Admin, Sales/Service Consultant, Pardot, and Platform App Builder.
- Experience with ETL’s such as Talend or Jitterbit
- Confident building solutions with Flow, Process Builder, Workflow, and DLRS
Fill out the form below to Apply.
